Jamf recently release version 11.2 of their self service app, this has caused a few problems as many users found that self service stopped working and would display the following error
Jamf have provided a how fix which involves editing the Preferences located on the App configuration tab within Jamf Pro
You simply need to replace any text you have in this field with the below, then close and relaunch the app on your devices.
<dict>
<key>INVITATION_STRING</key>
<string>$MOBILEDEVICEAPPINVITE</string>
<key>JSS_ID</key>
<string>$JSSID</string>
<key>SERIAL_NUMBER</key>
<string>$SERIALNUMBER</string>
<key>DEVICE_NAME</key>
<string>$DEVICENAME</string>
<key>MAC_ADDRESS</key>
<string>$MACADDRESS</string>
<key>MANAGEMENT_ID</key>
<string>$MANAGEMENTID</string>
<key>UDID</key>
<string>$UDID</string>
<key>JSS_URL</key>
<string>$JPS_URL</string>
</dict>
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